Incident Response Systems
Incident response systems coordinate the detection, escalation, and resolution of production incidents through on-call scheduling, alert routing, and status page management. They reduce mean time to resolution by ensuring the right people are notified through the right channels. Providers differ in escalation policy flexibility, integration breadth with monitoring tools, and post-incident analysis features.
🇨🇿
Better Stack
Prague
$24/mo
Free
On-Call
Status-Pages
GDPR
SOC 2
🇩🇪
Checkmk
Munich
Included in monitoring license
Free
Open-Source
Event-Console
Notification
GDPR
🇫🇷
Combodo
Grenoble
Free (iTop Community)
Free
Open-Source
ITIL
CMDB
ITSM
🇦🇹
Dynatrace
Linz
€0.04/hr per host
Free
AI-Powered
Auto-Remediation
Enterprise
Root-Cause
🇩🇪
OTRS
Oberursel
From €5/agent/mo
Free
ITIL
ITSM
Ticket-Based
ISO 27001
🇩🇪
Signl4
Paderborn
€9/user/mo
Free
Mobile-First
On-Call
GDPR
Push-Notifications
🇫🇷
TheHive
Paris
Free (open-source)
Free
Open-Source
CSIRT
SOC
Playbooks
🇱🇻
Zabbix
Riga
Free (open-source)
Free
Open-Source
Escalation
Auto-Actions
GDPR
🇩🇪
ilert
Düsseldorf
€0.00/mo
Free
GDPR
On-Call Management
EU Data Centers
🇬🇧
incident.io
London
Free for up to 5 users
Free
Slack-Native
Runbooks
Post-Mortems
SOC 2